Imag-In was approached by a hotel in the DRC that was struggling to attract new customers and maintain its existing ones due to poor sanitation practices. The hotel management was aware of the problem but did not know how to tackle it effectively. Imag-In stepped in and conducted a thorough assessment of the hotel’s sanitation practices and identified the areas that needed improvement. They then implemented a comprehensive sanitation plan that included regular cleaning schedules, proper disposal of waste, and the use of eco-friendly cleaning products. The hotel’s staff was also trained in proper sanitation practices to ensure that the standards were maintained. The results were impressive, with the hotel reporting an increase in customer satisfaction and revenue as a result of the improved sanitation practices.

In addition to the sanitation improvements, Imag-In also helped the hotel increase its visibility through media coverage and promotional activities. They organized guided tours of the hotel, created video and photography content, and facilitated official ceremonies and weddings at the hotel. These efforts helped to raise the hotel’s profile and attract new customers, resulting in increased revenue. The hotel management was impressed with Imag-In’s professionalism and attention to detail, and they continue to work with the company to improve their services and maintain their high standards. Thanks to Imag-In, the hotel is now a shining example of excellence in sanitation and customer service in the DRC.